Thursday, October 4, 2007

I want to sue Microsoft!! :x

Since last two days i have been pose with just one question- 'Why do you want to sue Microsoft?' The long awaited story is here!

Oct 1, 2007
My lappy and PC got infected by some really bad worm(courtesy:my sisters' college lab..:x) formated my PC..it worked well till eve..bt then smhw boot.ini file got corrupted..hell :x..no bootable disk :( ..so thought to work on lappy..again it was infected badly n too slow..so thought to format lappy..i thought it will be done in an hr.. n will sleep by then..i went ahead..searched for CDs..and as it goes with me..i misplace them..it took almost an hr to find them :(..bt still found..sigh!!
started installing XP..it went well..everything installed well..i had removed the internet cable will installing(why did i do that???!!!).. my lappy was on my bed..since i was feeling sleepy like hell..anyways..yea..everything installed well..n then atlast..Microsoft say activate and register the product with us..i said sure!!..2 options- online or thru phone!..the first one was ruled out..coz LAN was disconnected while installing..so had to phone..proceeded..i chose to phone Microsoft representative office..entered my location..INDIA..it showed me FOUR numbers..2 toll free and 2 tolled..now the real agony starts :((

Dial any of these nos..n there is only one ans from the BSNL operator.. DHISH NUMBER DHASH NOT EXISHT (This number does not exist)..wat????..yea :(( :xx
..its 1 am on 2nd oct..i sleep(though a bit tensed :()..thought will do something the next day

Next day: Oct 2, 2007
I get up early..5.30..yoga..yea!!(have been doing it at lately)..still the registration and activation nags..i couldnt even log in..n the PC..it was still down..my cous had gt my dell lappy frm dubai..unfortunately no authorized service station in ahm :((..whom to approach?!.. the thing need was a call to Microsoft office..i called up bro in dubai..gave him dubai ka tolled n toll free number..gave him my installation id..now this id is 9x6=54 digits..wat?!..yea FIFTY FOUR digit..it was arnd 8.30 am in dubai..he called up..he was answered'WELCOME TO MICROSOFT,THERE ARE NO CUSTOMER CARE REPRESENTATIVE RIGHT NOW'..yea :((..he told me to call after 2 hrs..so that they arrive..he calls after an hr..Press 1 for ENGLISH..
does..1..he is hung up!!..for 15 minutes..wat??!!..

its almost 2 here..waiting for bros' call..he is hooked up in a meeting..patience at its heights..i go out to find almost everything closed(Gandhi Jayanti!)..wanted to check the microsoft site..no internet connection at home :((..PC didint boot :((..had called up the maintainence guy..he was supposed to come at 5 pm that..bt he comes at 11 am the next day(oct 3)
atlast happy.com..i check the microsoft india helpline, the activation centre no on its site..
n i m furious..the no. is 1800 1111 00..which was listed as 1600 1111 00..:xxx..
i get the no..get back home..enter the 54 digits n then finally get the 42 digit activation code..sigh sigh!!..
n bro..he tried again..he was still hung up on phone..atlast he was told there wud be no representative till 3pm :xxx..he text mesgs n tells he cudnt help..i tell him tht its done..its 6 pm

aa toh thik che mare koi urgency nathi..wat if i had some real urgent work?..NONE OF THE NUMBERS listed were true for India..try them..wat shd i do..

Maar diya jaay ya chod diya jaay?!.bol Billy tere sath kya surur(i dont knw if the word is right :P) kiya jaay!

I put a poll..shd i sue them??!!

1 comment:

Akshay Shah said...

s**ew MS.. make Ubuntu your primary OS..
&.. on the post.. not a problem with the numbers listed on the CD case.. they use to start with 1600 some time back.. but not so long back... 6 became 8..

PS : Customer Care is prompt only when outsourced to India ;-)